Privacy policy
1. Data Controller
PARD23 LTD
Company ID (EIK): 207561116
Registered address: Plovdiv, Bulgaria
Email: info@craftinsite.com
Phone: +359 879 472 746
2. Supervisory Authority (Bulgaria)
You have the right to lodge a complaint with the Commission for Personal Data Protection (CPDP) in Bulgaria, if you consider that your personal data are processed in violation of applicable law:
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd, 1592 Sofia, Bulgaria
Phone: +359 2 9153 518
Website: https://www.cpdp.bg
3. Personal Data We Collect
We collect and process the following personal data:
a) Provided by You:
• Name, surname
• Email address
• Phone number (if voluntarily provided)
• Any additional information submitted via forms (e.g., message content)
b) Automatically Generated:
• IP address and location data (if applicable)
• Browser and technical data
• Cookie preferences and consent logs
4. Purposes and Legal Basis for Processing
We process personal data on the following legal bases and for the following purposes:
| Purpose | Legal basis (GDPR Article) |
|---|---|
| Responding to contact form submissions | Art. 6(1)(a) – consent |
| Providing requested information/offers | Art. 6(1)(b) – performance of contract |
| Analytics and improving site | Art. 6(1)(a) – consent |
| Complying with legal obligations | Art. 6(1)(c) – legal obligation |
| Legitimate interests (security, fraud prevention) | Art. 6(1)(f) – legitimate interests |
5. Cookie and Consent Management
We use cookies and similar technologies to enhance your experience and for analytics purposes.
Your explicit consent (opt-in) is requested via a cookie banner upon first visit.
You can change or withdraw consent at any time via the “Cookie Settings” link.
Detailed Cookie Policy:
A detailed cookie policy is available as part of this Privacy Policy (or a separate document linked) explaining categories, retention, and opt-out methods.
6. How Long We Retain Your Data
Personal data are stored only for as long as necessary to fulfill the processing purpose, including:
• Contact form data: up to 12 months after last interaction
• Cookie consent logs: 12 months
• Legal compliance data: as required by law
Retention periods are reviewed regularly to ensure compliance.
7. Disclosure of Personal Data
We may share personal data with:
• Hosting and IT service providers
• Analytics service providers
• Payment processors (if applicable)
• Legal and regulatory authorities when required by law
Third parties are bound by contractual obligations to provide GDPR-equivalent protection.
8. Data Transfers Outside the EU
If data are transferred outside the EU/EEA, appropriate safeguards are applied (e.g., Standard Contractual Clauses approved by the European Commission).
9. Data Subject Rights
Under GDPR, you have the right to:
• Access your personal data
• Correct inaccurate personal data
• Request deletion (“Right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time
• Lodge a complaint with CPDP
Requests may be submitted via email: info@craftinsite.com.
10. Security Measures
We implement appropriate technical and organizational security measures to protect personal data against unauthorized access, loss, misuse, or alteration.
11. Changes to this Policy
We may update this policy to reflect changes in legal requirements or service practices. The latest version is published on craftinsite.com.
12. Contact Information
For questions or concerns regarding your privacy and data protection:
📧 info@craftinsite.com
📞 +359 879 472 746
Appendix No. 1 – Withdrawal of Consent Form
To: PARD23 LTD
Email: info@craftinsite.com
I hereby withdraw my consent for the processing of my personal data for the following purposes (select applicable):
☐ Marketing
☐ Analytics
☐ Cookies
☐ Other: _______________________
Full Name: _______________________
Email: _____________________________
Date: ______________________________
Signature: __________________________
Appendix No. 2 – “Right to be Forgotten” Request
To: PARD23 LTD
Email: info@craftinsite.com
I request the deletion of all personal data concerning me under Article 17 of the GDPR.
Full Name: _______________________
Email: _____________________________
Reason (optional): ___________________
Date: ______________________________
Signature: __________________________
Appendix No. 3 – Data Portability Request
To: PARD23 LTD
Email: info@craftinsite.com
I request a portable copy of my personal data in a structured, machine-readable format.
Full Name: _______________________
Email: _____________________________
Preferred Format: ☐ PDF ☐ CSV ☐ JSON
Date: ______________________________
Signature: __________________________
Appendix No. 4 – Data Rectification Request
To: PARD23 LTD
Email: info@craftinsite.com
I request correction of the following inaccurate or incomplete personal data:
Current Information: ____________________________________
Corrected Information: __________________________________
Full Name: _______________________
Email: _____________________________
Date: ______________________________
Signature: __________________________